Cultural Competency Training

Diversity and
Intercultural training


Using a definition of cultural diversity that is broad and inclusive, our programs combine practical skills and intercultural theory through interactive training. As a result of training, you can expect to see greater team effectiveness, improved customer service, and greater flexibility in communicating with members of different cultures.


Workshops include:

  • Understanding Diversity
  • Cultural Sensitivity for Customer Service
  • Building Diverse Teams
  • Communicating Across Cultures
  • Managing Conflict in a Diverse Workplace
  • Working with Americans
  • 4 Generations at Work:
Differing Styles and Expectations

 

Contact us for a course outline.

Other Programs In Cultural Competency Training

"[Understanding Diversity] was well attended and received very positive feedback. Most of the comments reflect the presenter's professionalism, broad knowledge of the subject matter and the training's relevance to workplace issues."

-- V. P. for Community Alliances, United Way of Westchester Putnam

 

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