Cultural Competency Training
for Managers
These workshops are for managers who direct a culturally diverse staff or serve a diverse customer base.
Adopt greater flexibility in communicating with members of different cultures to get the results you want. Learn to recognize and avoid potential cross-cultural conflict situations and areas for miscommunication. Identify, define and analyze workplace problems that arise from cross-cultural miscommunication and develop techniques to resolve them. Improve performance feedback to staff members from various cultural backgrounds, and provide culturally sensitive service that meets the expectations of your diverse clientele.
Workshops include:
|
|
QUICK REFERENCE
Learn to manage cross-cultural workplace issues such as concepts of time, power, preferred leadership style and work environments, and way of communicating.
CONTACT US
Tell us more about your needs and we'll contact you directly to discuss how we can help. REQUEST INFO
