March 2009
Culture and Diversity
Delivering Culturally Competent Healthcare
Healthcare providers nationwide are having to make do with fewer resources and staff, while serving an increasingly diverse clientele. It is the culturally competent organization that will have a competitive edge in the healthcare market and a decreased likelihood of liability/malpractice claims. [read more]
Also.....read what problems these healthcare providers encountered with patients from other cultures.
Workplace Communication
Getting Employees Involved in Diversity Efforts
One reader wrote with the following question regarding getting employees involved in diversity efforts: "How do you get more people to get involved? We are a big agency and have sent several emails out to bureau administrators to reach out to their employees or to join our committee which is only 7 of us. Do you have any suggestions?" [read more]
Tips for Foreign-Born Workers
Visiting the American Home
If you have lived in the States for a while, you have probably made friends with some Americans. What if you get invited to their homes? What is good etiquette for visiting, and what can you expect? [read more]
Also....Read about how I deal with Hispanics who don’t show up on time to dinner.
