Communicating with your boss
You can make your job easier and more effective by having clear and open communication with your supervisor. You should be an active and not passive participant in the communication process. Here are 5 ways to improve communication and make both of your jobs easier and more effective.
1. Get on the same page
• Request a meeting to discuss the boss’ plan and goals. It is important to understand your supervisor’s expectations. Agree on any deadlines or timelines.
• Paraphrase what you heard, to make sure you’re both on the same page.
• If you do not understand a point, or need clarification, ASK. It is better to interrupt politely by saying, “I’m sorry, could you go over that again?” than to pretend you understand and stay quiet.
2. Disagree politely
• Unlike many cultures, a subordinate in the US can disagree with her supervisor. Employees can share differences of opinion openly, directly and politely.
• Disagree with the idea, not the person.
• Know what it is you disagree with and come prepared with a positive alternative solution. Do not just complain, offer an option.
3. Present ideas concisely
• Be clear and concise. Stay on point and don’t digress.
• Show how your idea meets the boss' stated goals and objectives.
• Bring a written summary.
4. Be mindful of time
• Your supervisor is busy. Try to be respectful of this by using your time together wisely and planning accordingly.
• Pay attention to nonverbal cues and body language. If your boss looks annoyed or rushed, you probably should pick a different time to ask for something.
• Be punctual and prepared for meetings. Review the agenda beforehand, if possible.
5. Keep communication flowing
• Cut down on meetings with regular weekly email updates (short, bulleted list).
• Update your boss about projects you are working on and projects completed.
• File update emails for reference and annual performance review.
