Differences in morals and ethics can lead to a great deal of cross cultural conflict. How a culture applies morals and ethics can be described as either Universalist or Particularist. Particularist or Universalist? Latin, African, and Asian cultures are Particularist. … Continue reading
Many institutions, including health care, education, government and others, serve clients of limited English proficiency (LEP). With an LEP audience, English speakers can ensure effective 2-way communication by adjusting their communication style. Being patient, concise, and a good listener makes … Continue reading
Expats families relocating to the US may be familiar with the bureaucratic and administrative side of sending their children to American schools. But how will American culture influence your child’s education? Many expats are surprised to find that the values … Continue reading
Many Western doctors believe it is best to give full disclosure to patients regarding the diagnosis, treatment options and potential outcomes of severe or life threatening illnesses. This is considered the patient’s right to autonomy. While patient autonomy is held … Continue reading
Clinical staff can improve their relationships with patients by understanding the diversity of health care customs and rituals across cultures. Clinicians should also identify their own cultural filters and biases and how they impact client services. Understanding patients’ and one’s … Continue reading
English language learners tend to use English in ways stylistically similar to their first language, both when speaking and writing. That is why an effective language training program must include developing awareness of cultural norms of communication. Learners must identify … Continue reading
Culturally competent health care is good business. Health care organizations that can provide culturally and linguistically appropriate services to their diverse clientele at all points of contact will have better service delivery and health outcomes, while boosting the bottom line. … Continue reading
Concepts of time vary by culture. This can create cross cultural conflict or misunderstanding in the workplace. American managers who work with employees from polychronic cultures should be aware of these differences and apply techniques for encouraging monochronic awareness. How … Continue reading
Time is a culturally bound concept. Hispanic, Arab, African and Asian cultures are polychronic. They see time as fluid and flexible, with schedules secondary to relationships. American culture, on the other hand, is monochronic. Time as rigid and inflexible, with punctuality, … Continue reading
Why do I have an accent? Non-native English speakers often use the pronunciation and communication style of their native language when speaking in English, resulting in accented speech. Below are 5 common problem areas that can interfere with intelligibility when … Continue reading
