Develop Diverse Employees for Effective Communication
CAL Learning culture programs develop employees and managers who can communicate appropriately and deal effectively with colleagues and customers from different backgrounds. You will:
- Be able to adjust your communication style (verbal and nonverbal) to better communicate across cultures.
- Identify your and others' cultural filters, and their affect on communication.
- Develop strategies that promote cross-cultural communication and a healthy work environment.
- Recognize and avoid potential cross cultural conflict.
Our clients say that as a result of our programs, they have seen greater team effectiveness, improved customer service, and reduced culture-based conflict in the workplace.