cultural competency

Cultural competency training in brief

Having a heightened awareness to the culture of those around you leads to more harmonious relationships. To become culturally competent means to become more aware of how an individual of a given culture interprets surrounding behaviors and events, and knowing how to appropriately adjust your own behavior and communications as a result. This sort of knowledge aids in managing cultural diversity within a business, so that interactions among colleagues becomes easier and less stressful, which leads to positive benefits on a number of levels, such as:

• Productivity
• Employee retention
• Motivation
• Customer Satisfaction

Cultural competency training helps trainees develop a reasonable understanding of how perceptions related to cultural backgrounds may in turn lead to feelings and behaviors in the workplace that, either blatantly or inconspicuously, cause conflict and reduced productivity. With the help of CAL Learning, managers and employees can learn how to become more culturally aware.

Managing cultural diversity successfully

A culturally diverse working environment can pose unique challenges to those managing the business. Each culture has its own perceptual and conceptual standards, including those of time, power, and communication. Thus, behaviors that appear normal to a member of one background may seem rude or absurd to one of a different background. Cultural competency training can help managers become conscious of the effect specific cultures have on perceptions and behaviors, and how interactions can be harmonized among those working in an environment of cultural diversity. Speakers at CAL Learning can provide the resources and training necessary for successful cross-culture communication skills.

Find cultural diversity speakers here

The professionals at CAL Learning implement educational techniques that maximize learning and give trainees experience in real life situations in which to practice their skills at managing cultural diversity. If you have questions for our cultural diversity speakers, do not hesitate to call our email our staff. Thank you for choosing CAL Learning.