Our mission is to help learners develop the cultural and linguistic competence to participate fully, successfully, and happily within a target culture.
CAL Learning helps organization and employees to communicate effectively and deal appropriately with colleagues and customers from different backgrounds. These goals directly relate to bottom line issues such as productivity, employee retention, and customer satisfaction.
CAL Learning has helped thousands in the pharma/biotech, technology, healthcare, and other industries in developing their language and culture skills.
Clients include IBM, Novartis, Columbia University, Bristol-Myers Squibb, Regeneron Pharmaceuticals, Educational Commission for Foreign Medical Graduates, Center for Disease Control and Prevention, L'Oreal, Disney Publishing Worldwide, Pension Benefits Guaranty Corporation, United Therapeutics, and the United Way.
What We Believe
In communication, very little of the message is conveyed through vocabulary and grammar. Most of the message is conveyed through the ways people say what they do. How you say it is deeply tied to cultural identity.
To successfully work with different cultures, you should know:
1) What is the most effective communication style for interacting in this culture? What is the best way to get my message across? What interactional skills do I need to apply?
2) What are best practices for business communications within the culture? How do I use language most effectively in business writing, customer service, phone conversations, teamwork, presentations, meetings and other professional settings?
3) What are the cultural roots that created this communication style? Why do they communicate like they do?
Through CAL Learning programs, learners develop practical intercultural skills for workplace and daily living.