What We Believe

What We Believe

In communication, very little of the message is conveyed through vocabulary and grammar. Most of the message is conveyed through the ways people say what they do. How you say it is deeply tied to cultural identity.

To successfully work with different cultures, you should know:

1) What is the most effective communication style for interacting in this culture? What is the best way to get my message across? What interactional skills do I need to apply?

2) What are best practices for business communications within the culture? How do I use language most effectively in business writing, customer service, phone conversations, teamwork, presentations, meetings and other professional settings?

3) What are the cultural roots that created this communication style? Why do they communicate like they do?

Program Design and Teaching Methodology

CAL Learning programs emphasize practical skills for improved intercultural communications. Activities are skills-based, have application to real-life situations, and draw on the vast experience and knowledge of all participants. Training activities incorporate authentic workplace scenarios and documents, and have direct application to workplace communication.

Training activities include:

About Us

CAL Learning helps corporations leverage their multicultural workplace through intercultural, diversity and language training programs. We have helped hundreds of executives, managers and employees to communicate effectively and deal appropriately with colleagues and customers from different backgrounds. These goals directly relate to bottom line issues such as employee retention, productivity, motivation and customer satisfaction. CAL Learning clients come from Fortune 500 companies, government agencies and not-for-profits including IBM, Celanese, Lehman Brothers, MBIA, City of Yonkers and the United Way.

CAL Learning is a certified Woman-Owned Business..