About CAL Learning
Since 2004, CAL Learning has helped thousands of executives, managers and employees improve their skills in cultural competency and cross-cultural communication.
Our programs develop employees who can communicate effectively and deal appropriately with colleagues and customers from different backgrounds. These goals directly relate to bottom line issues such as productivity, employee retention and customer satisfaction.
Partial client list includes:
Healthcare and Education
Technology and Consumer Products
Lauren Supraner is the founder and president of CAL Learning, an intercultural communication training and consulting company. She works with multicultural organizations to maximize and leverage their diverse talent. Lauren has over 25 years’ experience in culture and language training, assessment and program development. An avid traveler, Lauren has lived and worked in Thailand and Japan. She holds an MA in TESOL from Columbia University. Connect with Lauren on LinkedIn.
“I have always been fascinated and enamored with languages and cultures, and how people communicate with and within them. With this focus, I have devoted my entire professional career to helping people communicate better across cultures, by developing both their language skills and cultural competency.”
What We Believe
In communication, very little of the message is conveyed through vocabulary and grammar. Most of the message is conveyed through the ways people say what they do. How you say it is deeply tied to cultural identity.
CAL Learning programs are based on the principle that to successfully work with different cultures you should know:
1) What is the most effective communication style for interacting in this culture?
What is the best way to get my message across, both spoken and written?
What interactional skills do I need to apply?
2) What are the cultural roots that created this communication style?
Why do they communicate like they do?
Through CAL Learning programs, learners develop practical intercultural communication skills for workplace and daily living.
Featured Blog Posts
South East Asia covers many cultures and many languages. This includes India, Pakistan, Bangladesh, Nepal, Sri Lanka and others. While each are unique, they also share common threads. Speakers of South East Asian languages often share common pronunciation errors when speaking English. Speakers of South East Asian languages: 1. Don’t have aspirated consonants (pronounced with… Read More
L Correctly pronouncing /l/ is very difficult for many non-native speakers. /l/ is commonly confused with/r/ or /w/. If you don’t have /l/ in your language, you will have to retrain your muscle memory. You must focus on proper placement for your tongue, lips, jaw and air flow. Making /l/ /l/ is made differently depending… Read More
The interdependence of competency levels in each area defines the quality of the communication. Cross-cultural communication in healthcare has 3 vital components: language fluency, culture, and health literacy. The culturally competent provider can assess a patient’s level in each of the 3 areas and adjust communication accordingly, to increase the chance of successful healthcare delivery… Read More