Tag Archives: healthcare

Top 3 cultural clashes for foreign medical graduates

I just completed working with an organization whose employees interact with every foreign medical graduate who wants to become licensed in the US, the majority of whom are non-native speakers of English. Our training focused on developing the cultural competence … Continue reading

Posted in healthcare | Tagged , , , , | Leave a comment

Healthcare Messaging Across Cultures

All healthcare organizations seek to educate their patients and increase healthcare literacy. Pamphlets and brochures can provide the correct information, but to be effective, they must be interesting and memorable to the reader. These preferences vary by culture. What cultures … Continue reading

Posted in healthcare | Tagged , , , , | Leave a comment

Using the explanatory model to understand your patient’s culture

The Explanatory Model in healthcare is used as a way to understand how patients view their conditions and their expectations surrounding a cure. In the Explanatory Model, providers uses open questions to uncover the patient’s experience, ascribed meaning and behavior … Continue reading

Posted in Uncategorized, healthcare | Tagged , , | 1 Comment

The 3 components of cross-cultural healthcare communication

The interdependence of competency levels in each area defines the quality of the communication. Cross-cultural communication in healthcare has 3 vital components: language fluency, culture, and health literacy. The culturally competent provider can assess a patient’s level in each of … Continue reading

Posted in cross cultural communication, healthcare | Tagged , , , | Leave a comment

10 cultural factors that influence health care

In order to improve health care delivery and outcomes, providers must develop the cultural competence to serve patients from diverse cultures. Western culture takes a biomedical approach to health care. However, many cultures take a more holistic approach that includes … Continue reading

Posted in Uncategorized, healthcare | Tagged , , , , , | Leave a comment

5 Standards for Delivering Culturally Competent Healthcare

Culturally competent healthcare delivery is not just the right thing to do, it ‘s also good business sense. It is the culturally competent organization that will have a competitive edge in the health care market and a decreased likelihood of … Continue reading

Posted in cross cultural communication, customer service, healthcare | Tagged , , | 1 Comment