Come join our workshop! Enhancing Cultural Fluency and Becoming a Better Communicator Saturday, June 4, 2016 at Rutgers University, 675 Hoes Lane, West Piscataway, NJ 08854 This session will help students, employees, and managers communicate appropriately and deal...
The ability to “sell yourself” with confidence is a key skill for success in American culture. American culture focuses on the individual. In interviews, performance reviews, meetings and presentations, people are are expected to “sell” themselves by stressing...
Almost all healthcare facilities in the US serve some patients with limited English proficiency (LEP). How you approach communication– how you speak and how you listen, has an enormous impact on the success or failure of the communication. Here are 10 things you can...
When speaking in a second language, people will use the structures and style of their native language. This is called first language transfer, or L1 transfer. L1 transfer can affect one’s pronunciation, grammar, spelling, word choice, and communication style....
The interdependence of competency levels in each area defines the quality of the communication. Cross-cultural communication in healthcare has 3 vital components: language fluency, culture, and health literacy. The culturally competent provider can assess a...
Task-oriented cultures and relationship-oriented cultures give and receive feedback differently. A culturally competent manager is aware of these differences and can adjust communication accordingly. When giving performance feedback across cultures, always keep in...